They delivered what we asked for and what they promised on time and with attention to detail.
ENTRUST US WITH YOUR DEVELOPMENT
CRM Development Services
Streamline your client management processes and overcome operational challenges with Artkai’s custom CRM development services. Tailored to your business needs, our solutions eliminate inefficiencies and provide a seamless customer experience.
OUR SERVICES
Custom CRM Development Services
We Provide
Artkai is a CRM development company that can embody meaning into
your custom product.
CRM Consulting
If you’re unsure where to begin or whether CRM is a solution that fits you, Artkai can help analyze your business processes, identify pain points, and provide recommendations for improving customer management. If this is the case, we will tell whether CRM is needed.
Custom CRM Development
Custom CRM development suggests building solutions relevant to your company's unique needs. We start by gathering requirements, taking you through the entire SDLC process later. Ultimately, you get a system that aligns with specific workflows, processes, and business objectives.
CRM Integration
Integrating the CRM system with other software applications enables seamless data exchange and streamlined operations. Connecting the CRM solution with tools such as ERP systems, marketing automation platforms, client care software, and more, for you to ensure a unified view of customer data and improve efficiency.
CRM Customization
Off-the-shelf CRMs may not fully meet the unique requirements of a business. Let Artkai customize the CRM system to add specific features, modules, workflows, or UI/UX enhancements. Customization services ensure that the CRM solution aligns precisely with your needs and provides a seamless user experience.
Legacy CRM upgrade and migration
As technology evolves and business needs change, Artkai can help you stay on the curve with the latest CRM versions, implement new features, improve system performance, and optimize workflows. Additionally, we’ll assist in transferring data, configurations, and customizations from the old CRM system to the new one without data loss or disruption to ongoing operations.
CRM Reporting and Analytics
Enable data-driven decision-making and strategic planning: Artkai can develop custom reporting and analytics modules within the CRM system. Creating dashboards, generating reports, and implementing data visualization tools to provide valuable insights into customer behavior, sales performance, marketing effectiveness, and other key metrics.
OUR CAPABILITIES
Technologies We Use
Artkai is happy to offer a vibrant mix of cutting-edge technologies to make your upcoming application stand out.
Back-End
.NET
Java
GraphQL
Go
Microservices
Kafka
No-SQL
Node.js
ORM
Python
RabbitMQ
REST
SQL
Socket.io
Front-End
Angular
React.js
TypeScript
Vue
Blockchain
Rust
Solidity
Mobile
Flutter
Ionic
Kotlin
React Native
Swift
QA
AVA
Chai
Jest
JMeter
Loader.io
Mocha
Nightwatch
Pixel Perfect
Selenium
Postman
Infrastructure
AWS
Docker
ElasticSearch
Firebase
Grafana
K8S
Kibana
Microsoft Azure
Prometheus
OUR BENEFITS
Benefits Of Our CRM Development Services
What is the true potential of a custom CRM?
Happy client
Build stronger relationships with your customers. The CRM system centralizes customer data, interactions, and communication history, allowing you to understand their needs, preferences, and behaviors better. This knowledge empowers delivering personalized experiences, targeted marketing campaigns, and excellent client-oriented service, leading to increased customer satisfaction and loyalty.
Grow the sales
Optimize your sales processes and drive revenue growth: customer relationship management software development services provide tools for lead management, opportunity tracking, and sales pipeline analysis. As a result, your sales personnel will enjoy better lead qualification, effective sales forecasting, and performance improvement.
Streamlined operations
A well-developed CRM system streamlines your business operations by automating manual tasks, eliminating duplicate data entries, and providing efficient workflows. This automation reduces administrative burdens, saves time for employees, and improves overall productivity. Employees can focus on high-value activities such as customer engagement and strategic decision-making, which enhances companies’ operational efficiency.
Data-driven decision making
The CRM system captures and analyzes customer data, sales trends, and performance metrics. You can generate reports and gain valuable insights into customer behavior, market trends, and sales performance. This information empowers your sales and analytics teams to make informed decisions, optimize marketing strategies, identify growth opportunities, and address areas of improvement.
Communicate effectively
CRM development services provide collaboration and communication tools within the CRM system. Employees can easily share customer information, collaborate on tasks, and communicate internally. This fosters teamwork, minimizes miscommunication, and ensures a coordinated approach to clientele management, unlocking increased operational efficiency.
Your every need, satisfied
Enjoy the customization level targeting each and every of your business needs. The custom CRM developers in Artkai can align the system with your workflows, processes, and industry-specific requirements, ensuring maximum efficiency and effectiveness. Moreover, as your business grows and evolves, the solution can be adapted and expanded to accommodate changing needs: it will integrate with other software applications, allowing for seamless data exchange and supporting your growing operations.
Build CRM Software
with Experts
Maximize your productivity, streamline operations, and enhance customer relationships with Artkai as your next CRM application development company. Leverage the power of personalized features, intuitive interfaces, and seamless integrations to boost your sales, improve client satisfaction, and gain a competitive edge. Make sense of clients’ data, optimize your workflows, and provide services for your customers ten times faster.
OUR APPROACH
Our Custom CRM Development Process
Trust Artkai as a customer relationship management software development company
to walk you through the entire SDLC process.
Advisory
Helping you determine whether CRM is the right solution for your business and shaping the solutions’ requirements. It includes choosing the tech stack, developing a roadmap for project implementation, and talking out other crucial aspects.
Architecture and Design
Based on the gathered requirements, the development team creates a detailed plan and design for the custom CRM solution. This includes defining the system architecture, database structure, UI/UX design, workflows, and integration points. At this phase, we align the CRM system with your business processes and ensure a user-friendly experience.
Development
Once the planning and design phase is complete, the development team starts building the custom CRM solution. They use programming languages, frameworks, and development tools to implement the system's functionalities, modules, and features. We’re creating the backend infrastructure, front-end interfaces, database connections, and integration components.
Database Design and Development
A crucial aspect of CRM development is designing and developing the database structure. The engineering team prepares the database schema, considering the specific data elements, relationships, and access requirements. They create tables, define fields, and establish data integrity rules to ensure efficient data storage and retrieval.
Testing and Quality Assurance
Thorough testing is performed to identify and fix any bugs or errors in the ERP. Artkai employs different Throughout the development process, Artkai engineers conduct rigorous testing and quality assurance. What’s on the table is unit testing to verify individual components and modules, integration testing that ensures different system elements work together seamlessly, functional testing validating that the CRM solution meets the specified requirements, and performance testing that assesses the system's responsiveness and scalability.
Deployment and Implementation
Once the custom CRM solution has passed the testing phase, it is ready for deployment and implementation. The development team configures the system to match your specific environment and requirements. This includes setting up user access controls and security measures and integrating the CRM system with your organization's existing systems or applications.
Support and Maintenance
Following the CRM system's deployment, ongoing support and maintenance are essential. The development team provides technical assistance, bug fixes, and software updates as needed. They may also offer service level agreements (SLAs) to ensure timely tech care and address any issues or enhancements required in the future.
OUR CLIENTS SAY
Feedback is breakfast of champions
Being a part of 100+ challenging projects is inspiring for us. Check out what our customers say about us.
Ketevan Kakheli & Ekaterine Begiashvili
Head of Electronic Banking Service Unit
"Together with their team of experts, we were able to find an improved solution"
Wim Geeroms
Product Owner, Automotive Marketplace
“Artkai’s team delivered excellent quality and professionalism. I would recommend them to entrepreneurs and established businesses alike!”
Jens Martinsen
CEO at TestHub
“We had a discovery phase with Artkai. I highly recommend them for this learning step to everyone who wants to gain more in the long run!”
Judah Musick
CEO, Tagible / Chief Innovation Officer at Red Rocks
“I’ve worked with many design and development companies, and I can honestly recommend Artkai above all of them.”
Josh Bicknell
Co-Founder & CEO at Balloon Ventures
“The value for money is incredible. Artkai did a great job, and I’d recommend anyone who needs design or development work to look at them.”
Emilio Lando
Chief Product Officer at Adverty
“Working with Artkai has been a pleasure. The team is professional, easy to collaborate with, and delivers great results.”
The Artkai team has good professional chemistry and great experience with digital products.
I loved the team's responsiveness to our needs and willingness to help.
'Their visionary leadership gave us confidence in the results for our clients.'
Their team spirit made them a sought-after partner for tackling the most challenging design and development tasks.
They've continued to deliver amazing value for our investment.
our results
Deliverables
The outcomes that our clients achieve by collaborating with our organization.
Production
UI/UX Design
Our team of experienced designers determines the look and feel of the future product, packing it as Figma layouts.
Development
You will get responsive, user-friendly front-end and a stable back-end, including a collection of microservices, links to data center, Git repositories, and tech documentation.
HOW WE WORK
Our Collaboration Models
Time & Material
That's the most affordable and flexible model for companies wishing to close some minor technical tasks. You only pay the staff's hourly rates and can get an experienced Artkai coder, designer, or tester on board for a few days to resolve a challenge.
Dedicated Team
If you have larger tasks for us or experience a tech stack gap in your company, it's reasonable to consider the dedicated team's recruitment. A separate team is compiled at Artkai in line with your project needs to work together with your in-house staff and solve the tasks at hand.
Project-Based Work
Why overload your in-house team with the development work if you can outsource the entire project to us? Project-based arrangements give full responsibility for project management and tracking to the Artkai team, allowing you to focus on the core business activities.
OUR VICTORIES
Awards
Leading review and rating platforms say we are the top development company. We don’t mind.
Top 1000 Companies Global 2023
Top Blockchain Company Ukraine 2023
Top UX/UI Designing Companies 2023
Top Javascript Developers 2024
Top NodeJS Developers Kyiv 2023
Top React Native Developer Kyiv 2023
Top ReactJS Developers Kyiv 2023
Top Web3 Developers Ukraine 2023
Top B2B Services Ukraine 2023
OUR CASE STUDIES
Projects that make sense
We are proud to make projects that are used by dozens of millions of people, recognized by Apple, Y-Combinator, Forbes and got more than half a billion of funding.
View all works
RESOURCES
Latest Insights
Based on years of experience in multiple industries and deep understanding of business needs.
View all materials
OUR BENEFITS
Why Choose Artkai for CRM Development?
We always handle every project with care and guarantee deep involvement of all team members. No stress, no mess! Artkai team plans thoroughly, develops efficiently, and delivers easily due to great communication, Agile methodology and personalized approach to each client.
Mature workflow
We always handle every project with care and guarantee deep involvement of all team members. No stress, no mess! Artkai team plans thoroughly, develops efficiently, and delivers easily due to great communication, Agile methodology and personalized approach to each client.
Top 5%
UX & Engineering Talents
Turn all your bold ideas and innovative vision into reality with our talented design and engineering experts. We wrap high-quality code into a trendy and user-friendly design to impress even the most demanding users.
Accurate Estimations
& Predictable Delivery
Get no more unpleasant surprises, project delays or cost overruns! With our team everything always goes smoothly and according to plan. We set realistic timelines and provide accurate estimations, so that you can allocate all resources effectively and mitigate many development risks.
Easy & Quick Team Scaling
Scale-up efficiently and boost your product development together with Artkai team. Our collaborative skills are just iconic! You will get access to a wide pool of tech talents and high-class designers who will cover all development gaps in your in-house team.
Legal and Financial Guarantees
When partnering with Artkai, you never get into legal or financial hassle or problems. We offer contracts for companies within the U.S. and UK jurisdiction and manage all payments through our official payment channels for transparent reporting and taxation.
Cross-Platform Expertise
Build intuitive and feature-rich cross-platform solutions with Artkai to reach out to a wider audience and power up your business. We use advanced technologies and tools to deliver apps that provide native-like experience and work seamlessly across multiple devices and platforms.
WHAT TO KNOW
Questions that make sense
Contact Us
Questions about our services or want to request a quote? We're just a message away.
