They delivered what we asked for and what they promised on time and with attention to detail.
ENTRUST US WITH YOUR DEVELOPMENT
UX Audit Services
UX audit is the first step in improving your digital product. Through UX audit, we help you identify what slows down your conversion growth and fix all issues to enhance the UX and usability of your product.
We perform comprehensive analysis of user behavior, identify critical usability issues, and provide actionable recommendations. After our UX audit services, you get a roadmap and can jump-start product redesign and modernization.
When To Perform UX Audit
Wondering when it’s time to perform a UX audit of your product? Here are 4 common cases:Â
The product has performance issues
You suffer from low user conversion and retention, observe a high churn rate and have too many negative user reviews.Â
The product has an outdated look and feel
Your product doesn’t meet users needs and expectations, it lacks features, and has poor and non-responsive design.
The product has accessibility issues
Your product doesn’t offer accessibility to the users with disabilities, making it extremely difficult for them to access, perceive, control and use certain product functionalities.Â
The product needs new technologies
Your product works fine but you’d like to discover whether integration of AI, ML, AR/VR or other technologies can make it even better.
The product lacks user loyalty
Your product has weak points that users consider critical, they start using your product less frequently or maybe even stop using it at all.
OUR SERVICES
Types Of UX Audit Services We Provide
Our UX review service can be tailored to your business goals, plans, and challenges. Here is what our user experience audit company can offer you:Â
UI/UX audit services
Get an assessment of your product design and a clear strategy with identified areas of improvement and a redesign plan.
Product audit
We evaluate usability and design, verify compliance with accessibility and industrial standards, and check key aspects of your web or mobile app.
SaaS audit
We focus on the usability and UX of your SaaS product to increase user engagement and make your product a go-to solution for businesses.
E-commerce audit
We audit the purchasing experience in your application and identify what influences your conversions and sales rates.
Conversion rate optimization
To identify and solve issues that prevent users from converting into customers, we analyze user behavior and perform A/B testing.
Accessibility audit
This is an in-depth audit performed to detect accessibility issues in your product components and design. We can help you make your product compliant with accessibility standards of EU and USA (ADA, CVAA, EAA, WCAG). After an accessibility audit we provide you with the right redesign strategy helping to meet industry-specific standards, compliances and the needs of diverse users.
HOW WE WORK
Our UX Audit Packages
We offer 3 different packages of UI/UX audit services suitable for different business goals and needs. You can choose from expert and user audits or benefit from a full UX audit. To provide you with the details about the deliverables and UX audit cost, we add a table with the descriptions below:
OUR CASE STUDIES
Projects that make sense
To show you the real impact a UX audit and redesign can have, let’s dive into a few success stories. Our team has partnered with a diverse group of clients, from an independent manufacturer of building automation systems to cutting-edge edtech companies and major players in the banking industry. With our expertise, we conducted comprehensive UX audits and revamped their digital solutions, enabling them to boost revenue, expand their client base, and streamline operations. The results speak for themselves!
View all worksOUR CLIENTS SAY
Feedback is breakfast of champions
Being a part of 100+ challenging projects is inspiring for us. Check out what our customers say about us.
Ketevan Kakheli & Ekaterine Begiashvili
Head of Electronic Banking Service Unit
"Together with their team of experts, we were able to find an improved solution"
Wim Geeroms
Product Owner, Automotive Marketplace
“Artkai’s team delivered excellent quality and professionalism. I would recommend them to entrepreneurs and established businesses alike!”
Jens Martinsen
CEO at TestHub
“We had a discovery phase with Artkai. I highly recommend them for this learning step to everyone who wants to gain more in the long run!”
Judah Musick
CEO, Tagible / Chief Innovation Officer at Red Rocks
“I’ve worked with many design and development companies, and I can honestly recommend Artkai above all of them.”
Josh Bicknell
Co-Founder & CEO at Balloon Ventures
“The value for money is incredible. Artkai did a great job, and I’d recommend anyone who needs design or development work to look at them.”
Emilio Lando
Chief Product Officer at Adverty
“Working with Artkai has been a pleasure. The team is professional, easy to collaborate with, and delivers great results.”
The Artkai team has good professional chemistry and great experience with digital products.
I loved the team's responsiveness to our needs and willingness to help.
'Their visionary leadership gave us confidence in the results for our clients.'
Their team spirit made them a sought-after partner for tackling the most challenging design and development tasks.
They've continued to deliver amazing value for our investment.
our results
Key Exercises And Deliverables
We successfully audited and redesigned 50+ digital products and built a time-tested approach to improving websites or applications of any complexity. Here are examples of the exercises and deliverables we provide to our clients:
Research
Stakeholders interviews
We engage with stakeholders to understand the business objectives, product goals, and key performance indicators and uncover real user needs.
Deliverables: a project brief + documented goals and KPIs.
Market and trends analysis
We delve into your business industry and gather insights, identifying current trends and market demands.
Deliverables: a comprehensive market analysis report + trends overview.
Competitors analysis
We analyze competitors’ products to identify best practices and areas for your app improvement.
Deliverables: an analysis report with differentiation and UX enhancement opportunities.
Analytics review
We delve into your application/website analytics analyzing interaction data and gettin quantitative insights into how users interact with the product.
Deliverables: an analytics review report.
Heuristic evaluation
You get a detailed expert review of the product that identifies usability flaws and areas not adhering to set usability principles.
Deliverables: a heuristic evaluation report + list of usability flaws.
Usability testing
We validate the usability of your product with real users to gather authentic feedback.
Deliverables: usability testing report.
User research
To deeply understand the needs and behaviors of your users, we conduct user research involving interviews, surveys, and other methods.Â
Deliverables: a user research report + survey findings + interview insights
Customer journey mapping
We build the CJM of the existing flow and analyze bottlenecks, weak touch-points, and areas for improvement.
Deliverables: customer journey map.
Hypothesis formulation
Analyzing interaction data gives us quantitative insights into how users interact with your product.
Deliverables: an analytics review report + concrete data used for design decisions.
Improvements prioritization and roadmapping
To ensure that efforts are focused on the most impactful areas, we prioritize all UX improvements and develop a roadmap for implementing them.
Deliverables: product roadmap, project backlog with estimation.
Enhance your product with Artkai experts
Boost your product’s effectiveness, usability and conversion rate with our UI/UX audit services. We will help you to complete a full product review, identify issues, provide prioritized recommendations, and jump-start product redesign and modernization.Â
WHAT TO KNOW
Questions that make sense
Contact Us
Questions about our services or want to request a quote? We're just a message away.
