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User Experience Audit Service

A UX Audit is a professional evaluation of your product's usability and user experience. It helps you understand what to improve to make your users happier. Entrust your website or product design review to Artkai: as a UX audit agency, our expertise can boost the user experience of your product, increase conversion rates, and gain a competitive edge.


Leading review and rating platforms name us the top development company


UX Audit Services We Provide

Leverage our user experience audit service to crystallize
your product’s message and meaning.

UX research

Studying and understanding the needs, behaviors, attitudes, and motivations of users with the goal of improving the design and usability of a product or service. We’re focusing on preferences and pain points to eventually let you create more user-centered products.

Usability audit

Identifying usability issues: we evaluate how easy it is for users to complete tasks, find information, and navigate your product or website.

Accessibility audit

Overseeing whether your website or app complies with accessibility standards and guidelines and whether users with disabilities can use it effectively.

Content audit

Evaluating the quality and effectiveness of the website or application content. It involves identifying issues with content structure, readability, and relevance.

Performance audit

Looking for speed and performance issues. Examining variables like network latency, server response times, and page load times are part of the process.

Visual design audit

Examining the visual design of a website or application. Providing an extra check for the layout, typography, color scheme, and overall website aesthetic.

Information architecture audit

The Artkai team evaluates the organization and structure of information on a website or application. It involves identifying issues with navigation, labeling, and categorizing content.

Conversion rate optimization (CRO) audit

Identifying issues that may be preventing users from converting (e.g., making a purchase, filling out a form, etc.). It involves evaluating factors such as call-to-action design, the checkout process, and the user flow.


Benefits of Our UX Audit Services

UX audit service can boost many of your metrics. 

Analyzing your project

The first step is to define the scope and objectives of the UX audit. It involves identifying the key areas to be evaluated (e.g., usability, accessibility, content, etc.) and the specific project’s goals.

Stand out from competitors

Let your product be the better option, which the new users will prefer over competitors. The more visually appealing and practically convenient your design is, the more users you will retain.

Boost brand loyalty

A good product that helps users achieve their goals will be certain to get not only will get user devotion but promote the entire brand through a word of mouth: UX audit can be helpful in capturing this most natural yet hard-to-get channel of promotion.

Increase conversion metrics

Develop and launch your product faster and be one step ahead of competitors: Artkai will make sure you gain a competitive advantage and capture market share quickly, helping you do it organically and understandably.

Streamline employee and client processes

Identify and mitigate potential risks early in the development process, reducing the likelihood of costly errors or failures. This is something biz-dev, analytics, and marketing departments in Artkai can help you with: we optimize our best effort to make sure our clients’ projects deliver the most meaning.

Enhance ROI

Let the Artkai engineering team provide you the flexibility to scale your product development efforts up or down as needed, allowing you to adapt to changing market conditions and customer demands.

Enhance Your Product’s Aesthetics and Usability with Experts

Boost your product’s effectiveness with Artkai's user experience audit service. Let our team of skilled professionals evaluate your digital product, identify areas for improvement, and provide prioritized recommendations to enhance UX and help you work towards user retention.



Our Approach

Our website UX audit agency takes seven steps to give your design
a new meaning.

Grow user retention rates

Crafting a genuinely user-friendly product means making the one users will love: enhance your design to make sure users stay on your page and your leads become clients.

Gathering data

The next step is to gather data about the website or application audited. This stage covers user feedback, analytics data, and competitor research.

Evaluating the UX

Based on the data gathered, our team evaluates user experience across various dimensions (e.g., usability, accessibility, etc.) to identify strengths and weaknesses.

Identifying issues

Following the evaluation, we identify and prioritize troubling issues based on their impact on the user experience and business objectives.

Delivering the UX audit report

Artkai team composes a report summarizing the findings, recommendations, and priorities, delivering it to the client.

Implementing changes

The final step is implementing the recommended changes and improvements to the website or application. Now, Artkai representatives work with your designers, developers, and other stakeholders to ensure that the changes are effectively implemented.

Providing and prioritizing recommendations

After identifying the issues, the audit team provides recommendations to address them, including design improvements, information architecture changes, or user flow enhancements. It establishes priorities for addressing the issues based on their impact and feasibility.


Feedback is breakfast of champions

Being a part of 100+ challenging projects is inspiring for us. Check out what our customers say about us.

Ketevan Kakheli & Ekaterine Begiashvili

Ketevan Kakheli & Ekaterine Begiashvili

Head of Electronic Banking Service Unit

"Together with their team of experts, we were able to find an improved solution"
Wim Geeroms

Wim Geeroms

Product Owner, Automotive Marketplace

“Artkai’s team delivered excellent quality and professionalism. I would recommend them to entrepreneurs and established businesses alike!”
Jens Martinsen

Jens Martinsen

CEO at TestHub

“We had a discovery phase with Artkai. I highly recommend them for this learning step to everyone who wants to gain more in the long run!”
Judah Musick

Judah Musick

CEO, Tagible / Chief Innovation Officer at Red Rocks

“I’ve worked with many design and development companies, and I can honestly recommend Artkai above all of them.”
Josh Bicknell

Josh Bicknell

Co-Founder & CEO at Balloon Ventures

“The value for money is incredible. Artkai did a great job, and I’d recommend anyone who needs design or development work to look at them.”
Emilio Lando

Emilio Lando

Chief Product Officer at Adverty

“Working with Artkai has been a pleasure. The team is professional, easy to collaborate with, and delivers great results.”
Kevin Byrne

Kevin Byrne

CEO & Founder, BeverageX

“They’ve done an excellent job designing and building what we think will be an innovative and revolutionizing SaaS solution.”


Industries we push forward

From early ideation to product iterative refinement - we’re capable of running it all.

FinTech & Banking

With over 50% in FinTech, creating edgy, innovative and memorable financial experiences for your customers is our biggest passion.

Web3 & Blockchain applications 

Armed with engineering calculation, design thinking and human-centricity practices, we build superior banking solutions that will skyrocket your financial brand.


We design and build all kinds of beautiful e-commerce products that speak to your customers and elevate your sales, biggest passion.

Enterprise software & B2B SaaS

We design and build all kinds of beautiful e-commerce products that speak to your customers and elevate your sales.


Our Collaboration Models

Time & Material

That's the most affordable and flexible model for companies wishing to close some minor technical tasks. You only pay the staff's hourly rates and can get an experienced Artkai coder, designer, or tester on board for a few days to resolve a challenge. 

Dedicated Team

If you have larger tasks for us or experience a tech stack gap in your company, it's reasonable to consider the dedicated team's recruitment. A separate team is compiled at Artkai in line with your project needs to work together with your in-house staff and solve the tasks at hand. 

Project-Based Work

Why overload your in-house team with the development work if you can outsource the entire project to us? Project-based arrangements give full responsibility for project management and tracking to the Artkai team, allowing you to focus on the core business activities. 

our results


The outcomes that our clients achieve by collaborating with our organization


Clarifying the project’s key requirements, goals, and constraints (KPIs, goals & expectations, etc.) to keep everyone on the same page. Providing insights in a form suitable for further usage, highlighting issuable points, and delivering an idea sketch produced by our designer.

Studying the market and discovering the latest trends to actualize domain knowledge. Delivering a Domain Analysis report with a description of the general market situation, market segmentation, recommendations, references, and other relevant data.

Searching, analyzing, and reviewing competitors’ offers, products, and strategies based on Similarweb’s data. Delivering the Competitor Analysis Matrix that compares various metrics.


Preparing Customer Journey Maps to describe how customers may achieve different goals while interacting with the product. This way, we align our and stakeholders’ vision of the product development's current state. Providing a board with maps of key customers' journeys that will be clarified and adjusted during the further phases of the project.

Defining content’s structure on the website pages, as well as the way they're connected. We make sure nothing will be overlooked during the development by delivering a model of the product structure.

Delivering low-fidelity user frames that cover main user scenarios, harmonizing key user paths.


Awards & Recognition

Leading review and rating platforms say we are the top development company. We don’t mind.

Top 1000 Companies Global 2023

Top Blockchain Company Ukraine 2023

Top UX/UI Designing Companies 2023

Top Javascript Developers 2023

Top NodeJS Developers Kyiv 2023

Top React Native Developer Kyiv 2023

Top ReactJS Developers Kyiv 2023

Top Web3 Developers Ukraine 2023

Top B2B Services Ukraine 2023


Why Artkai?

We always handle every project with care and guarantee deep involvement of all team members. No stress, no mess! Artkai team plans thoroughly, develops efficiently, and delivers easily due to great communication, Agile methodology and personalized approach to each client.

Mature workflow

We always handle every project with care and guarantee deep involvement of all team members. No stress, no mess! Artkai team plans thoroughly, develops efficiently, and delivers easily due to great communication, Agile methodology and personalized approach to each client.

Top 5%
UX & Engineering Talents

Turn all your bold ideas and innovative vision into reality with our talented design and engineering experts. We wrap high-quality code into a trendy and user-friendly design to impress even the most demanding users.

Accurate Estimations
& Predictable Delivery

Get no more unpleasant surprises, project delays or cost overruns! With our team everything always goes smoothly and according to plan. We set realistic timelines and provide accurate estimations, so that you can allocate all resources effectively and mitigate many development risks.

Easy & Quick Team Scaling

Scale-up efficiently and boost your product development together with Artkai team. Our collaborative skills are just iconic! You will get access to a wide pool of tech talents and high-class designers who will cover all development gaps in your in-house team.

Legal and Financial Guarantees

When partnering with Artkai, you never get into legal or financial hassle or problems. We offer contracts for companies within the U.S. and UK jurisdiction and manage all payments through our official payment channels for transparent reporting and taxation.

Cross-Platform Expertise

Build intuitive and feature-rich cross-platform solutions with Artkai to reach out to a wider audience and power up your business. We use advanced technologies and tools to deliver apps that provide native-like experience and work seamlessly across multiple devices and platforms.