Top 7 HealthTech Solutions We Built and Modernized for Our Clients

The HealthTech industry is undergoing a significant transformation because of numerous advancements in artificial intelligence, data analytics, and digital connectivity. According to Markets & Markets, with the global digital health market expected to reach $549.7 billion by 2028, growing at an impressive 25% annually, technology's role in healthcare has never been more crucial. This rapid growth is pushing companies to modernize existing platforms or develop new solutions to keep up with increasing demands for better patient care and streamlined healthcare operations.

At Artkai, we have a deep understanding of these challenges and extensive experience in building and upgrading HealthTech platforms. In this article, we share seven case studies that highlight our expertise in helping healthcare providers enhance their systems, improve efficiency, and deliver better patient outcomes. Through these examples, you’ll see how our tailored solutions have made a real impact in the ever-evolving HealthTech landscape.

7 cases to demonstrate the Artkai’s development approach

EHR System for Nursing Facility

About the project and business

Our client is Harmony Health Services (HHS), a Midwest healthcare provider managing 10 skilled nursing facilities, 5 assisted living centers, a home health division, and outpatient clinics. They serve over 250,000 patients annually. Faced with challenges in managing patient data and sustainable continuity of care, HHS asked our team to help build a multifunctional EHR system to streamline operations and improve patient care.

Development objectives and challenges

Our team faced several challenges: the client used outdated systems that caused data inaccuracies and inefficiencies; clinical workflows were slow due to redundant data entry; compliance and reporting were error-prone and time-consuming; and communication between facilities and providers was poor. We had to resolve these issues to improve operations and care.

Development process

The cooperation lasted 6 months for audit and redesign and 10 months for development and testing. 

Artkai developed a comprehensive system for Harmony Health Services that centralizes patient records, streamlines billing, and enhances scheduling with automated features. The solution includes real-time analytics and customizable dashboards and improves clinical documentation and patient onboarding with digital forms. It ensures seamless data exchange with external providers through FHIR standards, and incorporates advanced security measures and reliable cloud services using Azure.

Outcome

Our cooperation led to several key improvements for Harmony Health Services. The new EHR system made workflows more efficient, reducing redundant data entry and letting clinicians focus more on patient care. It also improved data accuracy, helping clinicians make better decisions. Enhanced communication between facilities and providers made care more continuous. Finally, better billing and reduced administrative costs increased revenue and delivered a strong ROI.

Explore the details of this case study here.

HealthLink - Telehealth platform

About the project and business

HealthLink Telehealth is a telehealth provider in the Northeast, offering virtual healthcare services to over 15,000 patients across multiple states. They provide virtual consultations, urgent care, and follow-up care for chronic conditions. Although the client already had a telehealth platform, it struggled with a rapid increase in users and lacked advanced technology. Our goal was to conduct a UX and tech audit to identify and address these issues.

Development objectives and challenges

We faced several key challenges on this project. The client’s existing platform had scalability issues and couldn't handle the growing number of patients. It used outdated technology, which led to frequent downtimes and poor user experience. Integration with other healthcare systems was difficult, hindering seamless data exchange and continuity of care. Security was also a concern, as maintaining data security and compliance with healthcare regulations was increasingly challenging.

Development process

We started by performing a UX and tech audit of the telehealth platform. We then created a modernization plan and project roadmap. Our team selected new technologies to improve user experience and redesigned the platform to integrate with necessary healthcare systems. We also helped HealthLink transition from old to new technologies. The project took 3.5 months for the audit and design and 5 months for development and testing.

Outcome

Our cooperation led to a much-improved platform, boosting patient engagement and satisfaction fivefold. Centralized data management enhanced accuracy and streamlined compliance. Better integration with healthcare services improved communication and care continuity. Automated reminders and self-scheduling cut no-show rates, increasing revenue and patient retention. Plus, the modernization delivered significant financial and operational benefits.

Read the full case study here.

All-in-one Practice Management Platform

About the project and business
Our client, a mid-sized health clinic in California, sought to enhance their practice management platform to improve operational efficiency and patient care. Although the clinic already had a platform in place, it lacked essential features and had a complex user experience that hindered daily operations. The Artkai team had a task to audit the existing system, modernize the platform, and integrate new, user-friendly features that will streamline clinic operations and elevate service quality.

Development objectives and challenges
Our main goals for this project included conducting a thorough system audit, redesigning workflows for improved efficiency, developing advanced features, updating infrastructure to reduce costs, and implementing a smooth transition with minimal disruption to operations.

Development process
The project consisted of 5 months for audit and redesign and 9 months for development and testing. We applied TypeScript across both front end (React) and back end (Node.js) to enhance code stability and minimize future maintenance. Our development team leveraged Amazon AWS and Amazon Aurora DB to ensure scalability, cost-efficiency, and high performance. We also used Swagger to create a robust REST API, facilitating seamless communication between components. 

Our focus was on integrating advanced features such as AI-powered analytics, telehealth, electronic health records, and comprehensive practice management. This functionality resulted in a powerful and reliable platform tailored to the healthcare industry’s needs.

Outcome
After we redesigned and modernized the practice management platform, the client experienced enhanced usability and functionality, leading to faster and higher-quality services. The new infrastructure reduced maintenance and operational costs, while also making new feature development more cost-effective. Operational efficiency improved significantly, allowing clinicians to dedicate more time to patient care, and client satisfaction increased tenfold.

Explore more about this case study here.

HCP Portal Modernization for Roche Switzerland Enterprise

About the Project and Business
Roche Switzerland, a leading healthcare company with a 125-year history, approached us to revamp their HCP Portal. This digital platform was intended for medical specialists to access information about Roche products and supporting materials but was outdated and lacked practical value for both Roche representatives and medical specialists.

Development Objectives and Challenges
Our goal was to determine why the portal had low traffic, develop a strategy to increase it and redesign the solution to enhance its effectiveness.

Development Process
We started by interviewing around 15 project stakeholders to gather diverse perspectives on the portal’s issues and identify recurring themes. We then conducted live sessions with users interested in the portal's development to better understand their use cases and needs. 

During the quarantine lockdown, we held interactive online sessions with over 30 participants to explore potential improvements and growth areas. We analyzed this data to diagnose the current solution’s shortcomings and, based on user feedback, created a redesign strategy. In the final stage, we converted our insights into actionable steps for the redesign, which were then added to our project backlog.

Medivus - Hospital Management System

About the project and business
We partnered with a U.S.-based enterprise IT company specializing in healthcare solutions. Their hospital management system, Medivus, was widely used by clinics across the country but had become outdated in both technology and features. The client sought a team to conduct a technical audit and modernize the system. With our extensive experience in digital product modernization, we successfully revamped Medivus, making it more competitive, user-friendly, and aligned with current industry standards.

Development objectives and challenges
The client's outdated HMS solution faced several critical issues, including a clunky, non-intuitive interface, poor data integration, scalability problems, compliance challenges, and lack of mobile accessibility. To address these issues, we aimed to improve the UI/UX design, shift to a modern tech stack, enhance performance, expand technical capabilities, and add new, user-friendly features to make the system more efficient and accessible.

Development process
The project took 6 months for audit and design, and 12 months for development and testing. Artkai modernized the client's legacy HMS by transitioning from outdated technologies like PHP and MS SQL to a modern tech stack, including React.js, Node.js, RESTful APIs, AWS, Docker, and secure authentication with OAuth 2.0 and JWT. 

Our team developed new features such as streamlined patient registration, centralized EMR integration, online scheduling with Google Calendar sync, automated billing and pharmacy management, and preventive maintenance with real-time asset tracking, making the platform more efficient, scalable, and user-friendly.

Outcome
After our collaboration, the client achieved improved operational efficiency with 5x faster patient processing, enhanced patient care through seamless access to records, and ensured compliance with the latest healthcare standards. Staff satisfaction increased due to user-friendly interfaces and mobile access. Also, streamlined billing and accurate financial reporting significantly boosted revenue cycle management.

Read the full case study following this link.

E-prescribing System

About the project and business

HealthHub, a leading healthcare provider with a vast network of pharmacies, clinics, and wellness centers in North America and Europe, aimed to modernize its aging e-prescribing system. Built on outdated technology, the system had become less effective and user-friendly. HealthHub sought our help to audit and redesign the system, integrating new features to improve its performance.

Development objectives and challenges

The e-prescribing system was built with outdated technologies, so we needed to upgrade to a modern tech stack. We replaced Java and Spring Framework with Node.js and Express.js for the backend, MS SQL Server with AWS for cloud hosting and storage, and SOAP Web Services with RESTful APIs for integration. We also used React.js for the frontend, Docker and Kubernetes for containerization, and OAuth 2.0 with JWT for secure authentication.

Development process

The project took 4 months for the audit and design and 9 months for development and testing.

The e-prescribing system was built with outdated technologies, so we needed to upgrade to a modern tech stack. We replaced Java and Spring Framework with Node.js and Express.js for the backend, MS SQL Server with AWS for cloud hosting and storage, and SOAP Web Services with RESTful APIs for integration. We also used React.js for the frontend, Docker and Kubernetes for containerization, and OAuth 2.0 with JWT for secure authentication.

Our development team built such new platform features as patient registration and admission, electronic medical records (EMR), drug and prescription history, medication adherence monitoring, and pharmacy management. 

Outcome

After our modernization, the client received a modern, cloud-based e-prescribing system with improved performance and scalability. The redesigned UI and enhanced workflows led to higher adoption among healthcare providers and fewer prescription errors. The system now integrates seamlessly with other healthcare platforms, strengthens data security, and offers customizable features to meet the unique needs of different clinics and pharmacies.

SyrEx - Online Data Management & Visualization System

About the project and business
The client required an online data management and visualization system to provide universal access to real-time information on the spread of socially dangerous diseases such as HIV/AIDS and Hepatitis. The solution needed to support the efforts of major charitable NGOs, like the Alliance for Public Health.

Development objectives and challenges
Our primary challenge was to design an intuitive interface that would allow analysts from these NGOs to transition away from time-consuming paperwork and outdated tools like Excel, moving them towards using SyrEx as the preferred solution.

Development process
We began by conducting a thorough data analysis, followed by building a robust data structure and designing flexible user scenarios to accommodate diverse data types. The next step was customizing a visualization solution through a dashboard tailored to the needs of both SyrEx and the Alliance for Public Health. We developed a unique system incorporating linear and spatial data, as well as tree visualization, to easily access information on the health status of each family member. Additionally, we created a landing page to showcase all of the product’s features and capabilities.

Outcomes

Artkai’s team delivered a solution that enabled real-time data analysis, storage, and visualization in a single platform. The client successfully reached 250,000 people across 39 countries annually, contributing to the prevention of 50,000 HIV infections.

Wrapping up

The case studies we've shared highlight the transformative power of modernized HealthTech solutions. From improving patient care to streamlining operations, these projects showcase how leveraging the latest technology can drive significant value for healthcare providers. Whether it’s enhancing system performance, boosting adoption rates, or ensuring data security, the impact of our work speaks for itself.

If your organization is looking to modernize its healthcare platform, improve user experience, or build a new HealthTech solution from the ground up, Artkai’s team is here to help. Contact us to explore how we can support your digital transformation journey.