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Digital Platform for antique dealers to sell across multiple marketplaces

Web marketplace to simplify, automate and accelerate the process of selling antiques online.

Custom Business App
Web App
Digital Platform for antique dealers to sell across multiple marketplaces igital Platform for antique dealers to sell across multiple marketplaces igital Platform for antique dealers to sell across multiple marketplaces igital Platform – Artkai

OVERVIEW

About the business

The goal of the client is to support, inspire, and assist all constituents of the art, vintage, and antique industry.

The traditional method of posting inventory on multiple online marketplaces is time-consuming and frustrating, requiring the repetition of tasks for each marketplace.

Sellers can spend an average of 15 to 30 hours per week uploading, editing, and managing online listings across multiple marketplaces, tracking inventory on spreadsheets or notepads.

Built for speed and simplicity, the eCommerce Manager (eCM) allows adding, editing, and managing listings across multiple marketplaces from a single location in just a fraction of the time.

Built specifically for and with sellers of ever-changing stock, the eCM supports 19 different marketplaces and makes online and offline stock management a breeze.

Supported marketplaces

2-R_marketplaces

Marketplaces.

OVERVIEW

Project tasks

To create a new Visual Identity for the brand and marketing website to support the product.

To build a new and one-of-a-kind inventory and multi-marketplace management platform from scratch with an intuitive user experience optimized for non-tech-savvy users.

The platform should support two separate branches of user flow: seller and buyer side.

  • Sellers should have a functionality of global access to buyer requests 24/7, universal inventory management, simple connection to marketplaces, and request-driven sales.
  • Buyers should get a straightforward search, access to secure vetted dealers, direct communication and private negotiation with vendors, and a simple process of connecting to qualified marketplaces.

OVERVIEW

Project team

Team: Art Director, 2 UI/UX designers, 2 Front-end engineers, 2 Back-end engineers, Solutions Architect, DevOps, QA engineer, Project manager, Business analyst.

4

months for research and design

10

months for development and QA

Design and development are done in parallel after the research and discovery phase.

OVERVIEW

Tech stack

TypeScript

TypeScript

React.js

React.js

Redux

Redux

Next.js

Next.js

PHP

PHP

Magento

Magento

DigitalOcean

DigitalOcean

MySQL

MySQL

Get a quote
or free consultation

3-R_gif

Antique interiors.

PROJECT JOURNEY

Product development

Research phase & Product discovery

To gain a clear understanding of how to realize and communicate the idea of the business, first, we needed to analyze our client’s objectives, evaluate the market, and study user’s online listing habits. More importantly, we had to determine our main target audience and learn as much as possible about our potential users.

We have been studying and analyzing all our research findings to identify the most critical needs, pain points and habits of our target users.

  • Dealers provide access to their items, first and foremost, to their private client bases.
  • Looking for the lost or missing pieces of an item is extremely difficult.
  • While updating client bases, dealers might have to store items for weeks or even months.
  • Hiring dealers to look for items is risky since they do not provide guarantees.
  • With current platforms, dealers to manually implement all the inventory operations.
Buyer

Buyer user persona Goals & Functionality:

  • Optimized search to find exactly what they’re looking for
  • Private Negotiation and sale process
  • Ability to work with secure vetted dealers
  • No buyer premiums
  • The platform should save time, remove friction
Seller

Seller user persona Foals & Functionality

  • Universal inventory management - add, edit and manage listings across multiple qualified marketplaces from a single location
  • Global access to buyer requests 24/7
  • Simple connection to qualified marketplaces
  • Request-driven sales
  • Sale is happening between buyer and seller

Website & Platform Information Architecture

4-R_Arch-min

Buyer flow architecture.

Visual Identity

5-R_visual-identity-min

Visual identity.

Homepage

The home page prioritizes user onboarding, explaining to a varied global audience what client is all about and how it works. It also provides quick access to user dashboards and a brief overview of the recently discovered items for existing users.

6-R_homepage

Landing page.

Blog

The blog was designed to be consistent, easy on the eyes, and flexible when it comes to different types of content.

7-R_Blog-min

Blog page.

Dashboard

We have designed the buyers page to make it as easy as possible for them to create, manage and track their requests.

8-R_Dashboard-min

Personal page.

Inventory manager

The eCommerce Manager (eCM) is the industry’s only comprehensive inventory and multi-marketplace management tool built exclusively for dealers of art, vintage, and antique items.

Clients could post, edit, and manage their stock across online marketplaces and create beautiful presentations for buyers in less time.

9-R_Inventory-manager-min

Inventory manager.

OUTCOME

Outcome

112k+

items in the eCM inventory

19

marketplaces managed

$536M

value of inventory

12k+

marketplaces postings & updates

60

dealers gave a positive feedback after using the site

$1.62

trillion value
of one-of-a-kind, rare and antique pieces worldwide

REVIEWS

Client review

Client-review

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End-to-end development agency that builds and improves digital products for enterprises, making experiences human-centric. We are represented in the USA, UK, Sweden, and Switzerland, with headquarters in Poland.

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